At Customized Guard Services & Systems (CGSS), we provide expert protection for Class A and high-rise commercial buildings that demand both safety and sophistication.
Our team works closely with property managers to design customized security programs, emergency preparedness plans, and site-specific protocols that enhance safety, streamline operations, and elevate tenant experience.
With controlled access management, real-time reporting, and a customer-first approach, CGSS officers deliver protection with professionalism — creating secure, welcoming environments that reflect the reputation of your building.
Deep expertise in office towers and commercial properties with complex operations.
Every officer completes rigorous screening, compliance, and customer service training.
Site-specific post orders aligned with your management goals and tenant needs.
A hands-on account team ensures smooth operations and rapid issue resolution.
The CGSS App delivers real-time activity logs, incident alerts, and performance tracking.
Every high-rise operates differently — from tenant access hours and elevator traffic to delivery schedules and emergency protocols.
That’s why CGSS doesn’t use cookie-cutter post orders or generic coverage models.
Our security programs are built from the ground up to match your building’s unique infrastructure, culture, and daily rhythm.
We collaborate with your management team to align our officers with your goals—whether that means improving tenant satisfaction, maintaining compliance, or enhancing your building’s marketability.
Through detailed onboarding, technology integration, and continuous feedback loops, CGSS ensures your security plan evolves as your building’s needs change.
Supporting property management teams with compliance-ready training and preparedness programs
in accordance with LAFD regulations and mandates.
We begin with a no-cost site assessment to evaluate current procedures, identify vulnerabilities, and create a customized plan for your property.
Hand-selected officers trained for high-rise operations, emergency response, and professional tenant engagement are assigned to your building.
With app-based oversight and ongoing account management, CGSS continuously monitors performance, updates procedures, and ensures lasting consistency.
A key part of CGSS’s success in high-rise environments is consistency—both in people and in performance.
Each property is supported by two to three dedicated rovers who already know your site, policies, and tenant expectations. When coverage is needed, these familiar rovers step in seamlessly—eliminating the disruption that comes from “cold fill-ins” unfamiliar with your building.
Our rovers receive ongoing cross-training for your site, ensuring that no matter who’s on shift, your property receives the same level of professionalism and efficiency.
Behind the scenes, our management team stays closely involved, conducting regular inspections and maintaining open communication with property management to ensure reliable, uninterrupted service.
From professional lobby presence to dock management and after-hours patrols, our officers embody the professionalism and reliability your tenants expect.
What types of commercial properties does CGSS specialize in?
We focus on high-rise and Class A office buildings, mixed-use towers, and multi-tenant commercial properties.
Can CGSS assist with emergency preparedness and compliance?
Yes. Our officers are trained in fire safety, evacuation procedures, ADA compliance, and workplace violence prevention.
How do property managers monitor officer performance?
The CGSS App provides instant access to reports, patrol logs, and supervisor updates in real time.
How quickly can CGSS start service?
Most buildings are operational within 1–2 weeks of completing a site assessment and onboarding plan.
Is the site assessment really free?
Yes — it’s complimentary, with no obligation, and you keep the report even if you choose another provider.
Experience the difference a dedicated, high-rise security partner can make.
Schedule your complimentary Security Site Assessment today — no pressure, no obligation.