Privacy Policy

Last Updated: 11/1/2025

At Customized Guard Services & Systems (CGSS) (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information through our website and related services.

By using our website (the “Site”), you agree to the practices described in this Policy.

1. Information We Collect

We may collect personal information from you in several ways:

a. Information You Provide Directly
When you contact us, request a quote, or fill out a form, you may provide:

  • Name

  • Phone number

  • Company name or property name

  • Email address (if provided)

  • Other details you choose to include in your message

b. Automatically Collected Information
When you visit our Site, we may automatically collect limited technical information, such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the Site

  • Device and operating system information

  • General location (city or region)

This information helps us improve our website and user experience.

c. Cookies and Tracking Technologies
Our Site may use cookies and analytics tools (such as Google Analytics) to measure website performance and traffic. Cookies do not collect personal identifiers unless you voluntarily submit them.

You may disable cookies through your browser settings, though doing so may affect certain site functions.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries or service requests

  • Provide security-related proposals or information

  • Improve our Site’s content and functionality

  • Conduct internal analytics or reporting

  • Maintain legal and regulatory compliance

We do not sell, rent, or trade personal information to third parties.

3. How We Share Information

We may share limited personal information with:

  • Service Providers – Vendors who help us operate our website, manage forms, or provide IT services (bound by confidentiality agreements)

  • Legal Authorities – When required by law, court order, or government regulation

  • Business Transfers – In the event of a merger or acquisition, data may be transferred to the successor entity

We do not sell your information to advertisers or unrelated third parties.

4. Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request details about the personal information we collect and how we use it.

  • Right to Delete: You may request that we delete personal information we hold about you, subject to certain legal exceptions.

  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To submit a CCPA-related request, please contact our office directly using the information below. We may verify your identity before processing your request.

5. Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

CGSS implements reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Links to Third-Party Websites

Our Site may contain links to external websites for convenience. We are not responsible for the content, privacy practices, or security of those websites. Please review their privacy policies separately before providing any information.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our Site after changes are posted indicates acceptance of the revised Policy.

8. Contact Information

If you have questions about this Privacy Policy, your personal information, or your CCPA rights, please contact us:

Customized Guard Services & Systems (CGSS)
19208 Vermont Ave.
Gardena, CA 90248
Phone: (310) 743-3000